PROBLEM: Receiving Error 914: "Could not start DataGate/400 Job"

The information in this article applies to:

DataGate/400, All Versions connecting with TCP/IP
Acceler8DB
TCP/IP

SYMPTOMS:

Receiving Error 914: "Could not start DataGate/400 Job", when trying to open the AS/400 database name or application that connects to the AS/400 database name.

CAUSE:

Here are the possible causes:

The AS/400 user profile associated with the AS/400 database name has an incorrect configuration, such as an invalid library or printer device (i.e. outque).
Using QSECOFR as the profile to use within the DB Name configured within Acceler8DB Manager.

RESOLUTION:

NOTE: Please coordinate with your System Administrator or IBM regarding working with user profiles on the AS/400.

Here are the possible resolutions:

Correct the user profile configuration. Copying the user profile will often expose problems with the user account, which is commonly an OUTQUE problem.
Use another profile for the DB Name instead of QSECOFR. DataGate/400 can't not use QSECOFR as a user job connection.

MORE INFORMATION:

You can also check the spool file of the DG8SVCPRF user to get detailed information of why the job cannot start.