PROBLEM: DataGate/400 Service starts but only one DataGate/400 job is running

The information in this article applies to:

• DataGate/400, All versions with TCP/IP
• AS/400

SYMPTOMS:

After entering the DG8_40/STRDG8SVR command, the WRKACTJOB shows one DataGate job running.

CAUSE:

Here are the types of causes:

• Usually this is caused by a incorrect entry made during the ADDJOBQE steps layed out in the "Configuring DataGate/400 for TCP/IP Access" installation instructions. The MAXACT must be set to *NOMAX but is actually set to 1;
• The configured JOBQE's Status is on HOLD.  Use WRKJOBQ to confirm.

RESOLUTION:

NOTE:  Please coordinate with your System Administrator or IBM while working on the AS/400.

Please verify these settings:

• Change the jobq entries setting MAXACT to *NOMAX;
• DataGate/400 User Profile (DG8SVCPRF) has not been disabled or any security settings have been changed;
• Change the JOBQ Status from HLD (i.e., Hold) to RLS (i.e., Release).

MORE INFORMATION:

Other ASNA KB Articles:

• PROBLEM: DataGate Service won’t start (active only for 1 second)
• PROBLEM: DataGate Service won’t start

Keywords: service, engine